The Municipal Service Centre offers many of the services of a traditional city hall. They are located in the new Waterdown Library 163 Dundas St. E  Monday to Friday 8:30am – 4:30pm

These include:
• Property tax payments & information
• Parking ticket payments
• Pay provincial offenses and fines
• Sales of bus passes, Darts tickets & Taxi Script
• A free blue box and Waste Collection Calendars
• Book a bulk goods pick-up
• Marriage Licenses
• Dog Licenses
• Burn Permits
• Dispose of batteries and old cell phones
• Water Bottle Sample Pick up & Drop off
• Sale of Composters
• Dispose of used batteries
• Any city related info (current events, application forms, etc)
• Rent City facilities for parties, practices, games, etc.
• Hamilton Tourism
• Purchase and reload Recreation Gift Cards
• Building Permit applications
• Building & Licensing customer service representatives on site every Tuesday from 9am–12:00noon

For more information on Municipal Service Centres or City of Hamilton programs and services, call our Customer Contact Centre 905-546-CITY (2489) from 519, call 519-647-2577
Campbellville residents call 905-634-2971

Get help in your language

The City of Hamilton offers simultaneous translation by telephone for residents. When you phone the city 905-546-2424 ask for this service.

Garbage & Recycling
For any Garbage related information not shown here, you can call the Waste Management Division of the City of Hamilton at 905-546-2489
From 519-call 519-647-2577
Campbellville residents call 905-634-2971


Waste Collection calendars will be delivered to residents in March. For more information on garbage collection, call the city 905-546-2489

There is a 1 bag limit each week for each household but you will now have 12 “Trash Tags” that you can use at anytime you have an extra bag. DO NOT put tags on your weekly bag as it is not needed. If you run out of tags, another 14 are available by going to your local Municipal Centre.


Carpet (bundles under 1.2m (4ft) in length)
Floor lamps
Wood (under 1.2m (4ft) in length)
Pool filters
Pool pumps
Bath tubs ( 50lb and under pieces)
Unbroken glass

Bulk Pickup does not include broken glass, recyclables or White Goods.
You can now have bulk pick up weekly but you must call to book a pick up at least one week in advance 905-546-2489
There is a 4 item limit per pick up. Go to for a complete list of acceptable Bulk Goods.

*WARNING: Bulk Items go directly to landfill


Items such as batteries, fertilizer, syringes, pesticides, household cleaners, paints and flammables are considered household special (hazardous) waste, and will NOT be collected at your curb.

To dispose of household hazardous waste, you can drop it off at the Dundas Transfer Station (Olympic Dr. & King St.) or at the Mountain Community Recycling Centre (Upper Ottawa & Kilbride Rd) from Monday to Saturday 8:00am – 6:00pm. Go to http:// to see what is classed as Hazardous waste and what the fee is.
Call for more information 905-546-2489


This program has been cancelled.
The following options are available to reuse and recycle white goods and scrap metal.
• Drop off at one of the City’s three Community Recycling Centres listed below.
• If an appliance is serviceable, residents can drop it off at the Reuse Store, Mountain Community Recycle Centre 37 Kilbride Road (off Upper Ottawa Street, just south of Rymal Road) and is open 8:00 a.m. to 6:00 p.m., Monday to Saturday.


Residents wishing to dispose of garbage themselves may use the City Garbage Disposal Facilities (Transfer Stations) at the following locations:
• Mountain Transfer Station: Upper Ottawa St. & Kilbride Rd.
• Dundas Transfer Station: Olympic Dr. and King St., Dundas
• Kenora Transfer Station: Kenora Ave. North of Barton.

OPEN: Monday to Saturday – 8:00 a.m. to 6:00 p.m.

CLOSED: Sundays and all Stat holidays except Boxing Day.

Public fees for WASTE
• $8.50/visit up to 100 kg (220 lbs)
• $11.75/100kg (220 lbs) for waste exceeding the first 100kg
• $11.75/visit up to 100kg (220 lbs)
• $11.75/100kg for waste exceeding the first 100kg.
• $11.75/100 kg Recycling (separated)
• $11.75/100 kg Leaf and Yard Waste (separated)
• $11.75/100 kg Scrap Metal (separated)
Commercial vehicles may complete an affidavit (obtained at Transfer Station) which permits the commercial vehicle one trip per month as a non-commercial vehicle, provided waste is from the operators own personal residence.

Deposits are required based on the gross weight of the vehicle:
• 0-2500 kg $50.00
• 2501 – 3000 kg $100.00
• 3001 – 6000 kg $200.00
• 6001 – 9000 kg $300.00
• Over 9000 kg $400.00

• FREE (Under the conditions that the material is sorted properly)
• Any load mixed with garbage will be charged the minimum of $8.50 for the first 100kg (220 lbs) and $11.75 for each subsequent 100 kg (220 lbs)

You can put out an unlimited amount of yard waste on your pick up day every week, in addition to your green cart.
• Bundles (for brush & twigs) – brush should be tied in bundles no longer than 1.2m (4ft) and .75m (2.5ft) in diameter. Individual branches must not exceed 7cm (2.5in) in diameter.)
• Brush
• Garden, hedge, tree trimmings
• Grass clippings
• House and garden plants
• Leaves
• Fruits and vegetables from the garden
• Christmas trees – January collection; all tinsel and ornaments must be removed; no plastic bags

Place yard waste at the curb on your scheduled collection day using:
Paper yard waste bags, purchased from local retailers. Tops must be rolled shut to provide for run-off of rain.
* Blue boxes, open top reusable rigid containers (bins or baskets) & cardboard boxes are not acceptable containers for leaf & yard waste.

(Paper, Glass/Plastic and Aluminum) Collects polystyrene products. Includes foam meat trays, foam take-out containers, bakery trays & clamshell containers.

Now collecting cans with a cardboard “body” with metal/or plastic ‘ends’ Like frozen juice cans/ peanut cans, or Pringles container.

**Now collecting Plastic flower pot and plant pots and trays (clean, max 12 inch, #5 PP)

If you do not have a blue box, one can be obtained from the Municipal Centre, 163 Dundas St. E. There are also substitutes for blue boxes including:
• Clear Plastic Bags
• Open lid containers similar in size and shape to a Blue Box (e.g. Rubbermaid containers).

Recycling needs to be sorted into 2 Blue Boxes: one for paper, the other for containers.

Use one of your Blue Boxes for all your clean, dry paper products and your other Blue Box for your plastic, glass, metal and aluminum containers and more.

If you have any Blue Box / Recycling Questions, please call 905-546-2489 or to see what goes in the Blue Box go to

A backyard composter can be purchased at the Flamborough Municipal Centre, 163 Dundas St. E, $41.60 plus HST.
Call for more information 905-546-2489

The Green Cart Program is designed to collect household organic waste that would normally go in the garbage. This organic waste is collected in a large Green Cart (provided by the City) that is set out on the curb every week. This material will then be processed into high quality compost!
Call for more information 905-546-2489

By-laws require landowners to clear the snow and ice from the sidewalks abutting their property within 24 hours of the end of a storm. Clearing cost, plus a fine may be charged to landowners in violation. Please remember that it is not only dangerous, but illegal to shovel snow into the roadway.

City of Hamilton contact number
905-546-CITY (2489) or from (519), 519-647-2577

Campbellville residents call 905-634-2971