Please contact FICS for more information on support . . . . . 905-689-7880

Alcoholics Anonymous District 19 , Freelton and Waterdown locations listed below:
(o) denotes an open meeting (c) denotes a closed meeting

  • Rock Chapel Group  –  Millgrove United Church, 370 Concession 5 W. Millgrove,  Sunday 8  pm (c) and Wednesday 8 pm (c)

  • Serenity Meeting – ( 11th Step only) St. James United Church, 306 Parkside Dr. Waterdown, Monday 8:00pm (o)

  • Freelton Group – Freelton United Church, Freelton Road Off Hwy #6, Saturday 8:00pm (c)

  • Lynden Troy Group – Lynden Troy United Church Hwy 99 and Lynden Rd, Monday 8:00pm (c)

Burlington and Flamborough. . . . .
For other locations and information call Hamilton  905-522-8392 or visit

A free, confidential and anonymous support program for families and friends of people whose lives have been affected by alcohol. Monday 8 pm, Grace Anglican Church, 157 Mill St N. Waterdown For more information contact Al-Anon/Alateen 905-522-1733

Alternatives For Youth
Alternatives for Youth (AY) offers confidential counselling for youth (before their 23rd birthday) and families attending Waterdown District Secondary School who are experiencing difficulties related to the misuse of tobacco, alcohol and other drugs.  The AY program focuses on: the prevention of substance abuse, the reduction or elimination of problem substance abuse, and the provision of strategies to reduce the number and severity of relapses.  Support for family and friends is also available so that they can understand and encourage the client’s efforts at learning to make positive lifestyle changes, and choices.  For more information call 905-527-4469

Community Care Access Centre of Hamilton Wentworth
The Hamilton Community Care Access Centre (CCAC) links people of all ages to a range of health and support services – nursing, personal care, homemaking and therapy services – which are provided at home or in the community. The CCAC is also the source of information and referrals to other community resources, and the single point of access to long-term care facilities and adult day programs. 905-523-8600  Toll Free 1-800-810-0000

Caring For You, New Hope Bereavement Support

Kitching, Steepe & Ludwig Funeral Home 146 Mill St. N., Watedown in the Family Centre, complimentary bereavement support is available for those journeying through grief from the death of a loved one. Monthly drop in 4th Thursday of the month 7-9 pm. Feel free to drop in at 7 pm to find out about the group sessions.

Kitching, Steepe & Ludwig in the Family Centre, complimentary Survivors of Suicide group monthly drop in 3rd Tuesday of the month 7-9pm. Feel free to drop in at 7 pm.

Kitching, Steepe & Ludwig offers “Among Friends”
Among Friends is a group of people many of whom have experienced a significant loss, who come together from time to time to enjoy dinners, social activities, and travel opportunities.

Kitching, Steepe & Ludwig also offer a 10 week complimentary group session held in the fall, winter and spring every wed evening 7-9 pm. You must register for this group.

For more information on any of the above services or to register for this 10 week session call Denise 905-689-4852 or 905-689-7326.    Denise also offers individual counseling for a fee.

Credit Counselling
Offered by Catholic Family Services. Call for more information or for an appointment . . . . 905-527-3823

Canadian Red Cross (Flamborough Branch)
**Canadian Red Cross (Flamborough Branch) is closed but these services are still available via Burlington Red Cross or Hamilton Red Cross

  • Meals on Wheels – 905-637-5664

  • Transportation to Medical Appointments – 1-844-843-7331

  • First Aid Services – 905-522-8485

  • Home Healthcare Equipment Loans – 905-637-5664 or Hamilton 905-522-8485

  • Disaster Relief Assistance (Emergencies Only) – 1-866-579-4357

For information on any of the above Red Cross Services   or call

Burlington Red Cross 905-637-5664    or Hamilton Red Cross 905-522-8485

Canadian Hard of Hearing Association (CHHA)
Self-help support group made up of hard of hearing people, who have come together to share their problems, needs, experiences and strategies for coping.  Offer a 10 week course held twice a year with afternoon and evening classes on Speech Reading and Coping Skills for the Hard of Hearing. Call Linda Baine   905-659-7347

Child & Adolescent Services
Support to children and youth aged birth to their 18th birthday and their families who are presenting with social, emotional, behavioural, psychiatric and/or developmental concerns. Services for children and youth with social, emotional, behavioural or psychiatric concerns are referred to as “children’s mental health services”. Services for children and youth with developmental concerns are referred to as “children’s developmental services”. Some children and youth require services from children’s mental health services and children’s developmental services because they have needs in both areas (often called “dual diagnosis”) Call Contact Hamilton 905-570-8888

Provides support services to Adults and Children with developmental disabilities and their families. Call for more information        905-628-6147

COAST (Crisis Outreach & Support Team)  Hamilton Crisis Line part of St. Joseph’s Healthcare.
COAST programs in Hamilton are geared to serve children and youth, adults and seniors and their families/caregivers that have mental health concerns and are in crisis. The COAST mobile team, consisting of a mental health worker, and a plain-clothes police officer, will respond to crisis calls between the hours of 8 a.m. and 1 a.m. daily. COAST Hamilton’s crisis line is answered 24 hours a day, 7 days a week . . . . . 905-972-8338

DC4K – Divorce Care for Kids
This 13 week program offered every January helps children heal from the hurt of divorce by “providing a safe fun place where children will learn to understand their feelings, express their emotions appropriately, feel better about themselves and develop coping skills.” The sessions start at 4:00, and supper is served to the kids and parents at 5:30. SINGLE & PARENTING will run simultaneously. Bethel Church, Kerns Rd. and Hwy 5, beside City View Park.  Phone:  905-689-7796, Email:, or check us out at

Drummond House
A transitional home for women and children who are in need of a temporary home. Our purpose is to help families at a time of difficulty by coming alongside and helping to carry their burden. Call  905-689-1484

Flamborough Food Bank
Carlisle United Church, 1432 Centre Rd., Carlisle L0R 1H1  Open Wed. 1:00-3:30 and 7:00-8:30pm. 905-690-1036 or call Flamborough Information  905-689-7880

Food With Grace-Waterdown Food Bank
Grace Anglican Church, 157 Mill St. E, Parking off of Main St.  Open Tue 2 pm-7 pm    905-966-7900 

Flamborough Family YMCA
207 Parkside Dr., Waterdown L0R 2H1    905-690-3555   Fax 905-690-7410
The Flamborough Family YMCA Centre of the community offers a variety of health and fitness programs for the entire family. The facility includes a childcare centre, a gymnasium with climbing wall, two swimming pools, a Wellness Centre and several multi-purpose community rooms. No one is denied a YMCA experience due to financial circumstances.

Flamborough Women’s Resource Centre
17 Main St. S., P.O. Box 1499, Waterdown L0R 2H0.  289-895-8580 or 24 hour Crisis Line 905-387-8881
This free service provides support services for women living in the Flamborough community including information, referrals, individual counselling, legal advocacy support, women’s groups and transitional support for women.

Healthy Community – Healthy Youth Flamborough    (HC-HY)
A community led initiative to support positive youth development through building developmental assets. Assets are 40 values, positive experiences and qualities that help young people make positive choices in life and avoid engaging in high-risk behaviour. Our vision is that youth are asset-rich, make healthy decisions, are involved in the community, and are supported, loved and cared for by the whole community. For more information visit our website or contact Penny Deathe

Income Tax Clinics
These clinics are held from March to May to assist you in filling out your tax returns.  This free service is limited to low-income returns.  Call for more information 905-689-7880

Individual Counselling (General)
Offered by Catholic Family Services. Call for more information 905-527-3823

Individual Counselling for Women Only
Flamborough Women’s Resource Centre 289-895-8580

Interval House of Hamilton
Interval House is a shelter specifically for abused women over the age of 16, and their children, operating on a 24 hour basis 7 days a week   905-387-9959 or crisis line   905-387-8881

Jared’s Place
The Legal Advocacy and Resource Centre for Women is a place where women who have experienced violence or abuse can find support and assistance in navigating through complicated and often difficult legal systems 905-522-0127

John Howard Society Family Support Program
Is your teen between the ages of 12-17? Are you experiencing and need support with: Understanding adolescent Development, Communication, Setting limits & boundaries, Parent-child conflict, Anger, Stress?
Contact Margaret Fuca 905-522-4446 x 258 or

MS Support Group
Meets the 2nd Thursday of each month from 10:30 am -12 noon in the Knox Presbyterian Church in Waterdown. Call first as the group sometimes meets at a different location.
MS Society           905-527-7874

Seniors Activation Maintenance Program (SAM)
Notre Dame Centre, 1921 Snake Rd. Waterdown. 905-689-5244
This is a day program offered at the Notre Dame Centre which assists seniors and adults with diminished abilities to maintain their independence in the community. The SAM Program offers a one to five day regime of activities for registered clients. The main focus is on activation, wellness and integration. Major services include:

  • A variety of activities which foster independence

  • Supervision and respite care as needed

  • Support for both clients and caregiver

  • Nutritious meals and refreshments

Single and Parenting
Offered in the Fall (On its own with child care available) and in January (in conjunction with DC4K) Single & Parenting is a 13 week program which offers effective parenting strategies, encouragement and insights on how to find rest and hope as you parent alone. Each week features a new topic — presented by video, followed by discussion, and a guide for personal study. The session begins at 4 pm.  . Bethel Church, Kerns Rd. and Hwy 5, beside City View Park.  Phone:  905-689-7796, Email:, or check us out at

The Good Food Box
Grace Anglican Church,    157 Mill St E. Parking off of Main St.  A program that runs monthly and is open to everyone who wishes to take part in it. Seasonal fruits and vegetables with each bag costing $15 and retailing for $25-$30. Orders and payment must be in by the 3rd Wednesday of the month and pick up is the 4th Wednesday of the month 2 pm-4 pm.  Email  Contact Cindy  Allen 905-689-6715 ext 0

Waterdown Information & Sexual Health Centre
Tuesdays  3 pm–6 pm, 315 Dundas St. E, Waterdown (upper level).  Run by the City of Hamilton, Public Health Services, providing a range of confidential services to all ages such as: sexual health, safer sex practices, abstinence and birth control information, low-cost birth control based on medical eligibility, free STI testing and treatment, free HIV testing, free emergency contraceptive pill (ECP) Sexual health information line: 905-528-5894

YMCA Employment Services for Job Seekers
427 Dundas St E, Unit 1, Waterdown, On  L8B 1B9
905-690-9927  or email:
The YMCA Employment Services Program helps Ontarians find sustainable employment * assessment of skills, capabilities, interests and experience * job search strategies, including resume preparation * information about different careers and occupations, the local labour market, employment and training opportunities * on-the-job training and/or work experience and, in some cases, additional support to help maintain employment * information about all Employment Ontario programs and services * access to Second Career program to provide laid-off workers with skills training for high-demand occupations * information about, and referral to, other community services and supports.