Summer Hours
Monday – Thursday 9:00 to 4:00

Due to staff vacations and meetings, it is best to call ahead for an appointment.


Volunteer Opportunity: Chili Fest

Volunteer Opportunity: SACHA Sexual Violence Centre

Volunteer Opportunity: Board Director





Join us at Turkstra Lumber, Waterdown every Friday  11 am- 1 pm for a Charity BBQ with all proceeds going to help the community.

Our Mandate

FICS empowers residents through information and referral services and enhances community quality of life by identifying unmet needs, liaising with the community and facilitating social services.

We answer all questions confidentially. We provide information and referral services for all human services and  business needs:

  • Health and Social Services
  • Government Programs
  • Youth and Senior’s Services
  • Schools and Day Care
  • Community Services and Events
  • Local Clubs and Groups
  • Recreation and Leisure
  • Local Businesses (Note: Businesses do NOT appear on the PUBLIC VERSION of the online database – CALL US to receive this information)
  • Financial and Legal Services
  • Domestic and Elder Abuse

Call: 905-689-7880
Drop in: 163 Dundas St. E., Waterdown